1. SCORE DISPUTES AND DISAGREEMENTS

1.1 No Manual Review Available

We do NOT offer human review, manual reassessment, or second opinions on AI-generated scores or feedback under any circumstances. All assessments are final as provided by the AI system.

1.2 Technical Issues Only

Disputes will NOT be considered for:

• Disagreement with score assigned
• Disagreement with feedback content or quality
• Belief that assessment is "unfair," "too harsh," or "incorrect"
• Scores lower than expected or desired
• Discrepancy between practice scores and official IELTS results

2. PRICING AND NO-REFUND POLICY

Our practice modules are available through mobile app stores with the following pricing:

• Writing or Speaking Practice: $25.00 USD for 2 assessments per module type
• Full-Length Mock Tests: $99.00 USD for 2 complete mock tests (including all 4 skills: Listening, Reading, Writing, Speaking)

3. USER ACKNOWLEDGMENTS AND AGREEMENTS

By using this service, you explicitly acknowledge and agree that:

3.1 Understanding of Service

• You understand this is a practice tool using AI technology, not human examiners
• You have realistic expectations about AI assessment capabilities and limitations
• You will not rely solely on this platform's scores to gauge your IELTS readiness
• You accept that AI feedback may contain errors, inconsistencies, or subjective interpretations you disagree with

3.2 Acceptance of AI Scores

• All scores and feedback provided by our AI are final and not subject to appeal or revision
• You waive any right to challenge, dispute, or demand reconsideration of scores based on disagreement with the assessment
• You accept full responsibility for how you use or interpret the feedback provided

3.3 No Guarantees of Improvement or Results

• We make no guarantee that using this platform will improve your IELTS score
• We make no guarantee regarding the correlation between practice scores and official test results
• Your actual IELTS performance depends on numerous factors beyond our control

3.4 Comparative Assessments

• You acknowledge that different assessment tools, tutors, or methods may provide different scores for the same performance
• Discrepancies between our scores and those from other sources do not constitute grounds for dispute
• If you later receive different official IELTS scores, this does not invalidate our assessments or create any liability

4. LIMITATION OF LIABILITY

4.1 Waiver of Claims

To the maximum extent permitted by law, you waive all claims against the platform, its owners, operators, and affiliates related to:

• Accuracy, reliability, or validity of AI assessments
• Discrepancies between practice scores and official IELTS results
• Educational effectiveness or value of feedback provided
• Any decisions you make based on scores or feedback received
• Lost time, money, or opportunities related to test preparation

4.2 No Consequential Damages

We shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Lower-than-expected scores affecting your confidence or preparation strategy
• Reliance on practice scores that differ from official test results
• Test failure, visa denial, admission rejection, or other consequences related to IELTS performance
• Emotional distress, frustration, or disappointment with assessments received

5. PROPER USE OF PLATFORM

5.1 Supplementary Tool

This platform should be used as ONE component of a comprehensive IELTS preparation strategy, which should include:

• Official IELTS preparation materials
• Practice with official IELTS sample tests
• Consultation with qualified language instructors when possible
• Multiple forms of feedback and assessment

5.2 User Responsibility

You are solely responsible for:

• Determining your actual test readiness
• Deciding when to register for the official IELTS examination
• Supplementing AI feedback with other learning resources
• Verifying information and advice against official IELTS sources

6. MODIFICATIONS AND UPDATES

6.1 AI Model Updates

We may update, modify, or improve our AI assessment model at any time without notice. Such changes may result in:

• Different scoring patterns for similar responses
• Modified feedback styles or content
• Changes to assessment criteria or emphasis

Previous assessments will not be revised or updated to reflect AI model changes.

6.2 Terms Modifications

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of modified terms.

7. CONTACT US

For technical support or questions about these terms:

• Email: info@ieltsaiprep.com
• Response time: 5-7 business days